FAQ

Frequently asked questions about the platform

Which AI engines does Geonimo track?

ChatGPT, Google AI Mode, and Perplexity, the biggest consumer AI answer surfaces. We ask them your buyers' questions every day at the interface real users see, so answers include live grounding, citations, shopping carousels and ads. Additional engines such as Claude and Gemini are available on request.

Do you offer a free trial?

We do something better for this category: a free AI visibility audit before you sign up. You see your real baseline (where you show up, where competitors beat you, and what to fix first) before paying anything.

Why do Geonimo's numbers have a ± range?

AI answers churn day to day even when nothing changed. Every visibility share is published with a 95% confidence interval, and changes inside the noise floor are labeled "ns" instead of being colored as wins. Smaller-looking numbers, but ones you can defend.

Why doesn't Geonimo count every citation?

Being cited is not being endorsed. We fetch every cited page and only credit your brand when the page actually names you. Pages we can't read are excluded from the calculation, never guessed.

How is Geonimo priced?

Transparent plans: Growth at $199/month ($159/month billed yearly) and Expansion at $399/month ($319/month billed yearly), with a custom Scale tier. All tracked engines are included on every plan, no per-engine add-on fees.

Can I cancel my subscription?

Yes, at any time from your account settings. Your data stays available until the end of the billing period.
If you have any questions, please contact us